CozyStay Documentation

Room Booking Rules

September 1, 2023
New Feature Added in version 1.1

Please navigate to your website dashboard > Rooms > Booking Rules, there you can create some booking rule-sets and apply them to selected rooms. Following are the options for each booking rule set:

  • Title – Name the rule-set. For example, “High Season”.
  • Time Range – Set the Time Range for the rule to take effect, for example, from September 10, 2023 to December 31, 2023. You can also choose to make a rule permanent without a time limit.
  • Stay Length – Minimum & Maximum Nights
  • Stay Length by Check-in Day – Set the minimum and maximum stay time according to the day of the week of the check-in day (Mondays / Tuesdays / Wednesday / …)
  • No Check-in and No Check-out Days Settings – Set which days of the week guests cannot check in and which days guests cannot check out.
  • How far in advance can guests book? – Minimum Advance Reservation / Maximum Advance Reservation.
  • Apply the Rule-set To selected rooms.

When multiple booking rules are applied to a room, please note:

  • There can only be at most one booking rule with no time limit at the same time;
  • When there are multiple booking rules with time range restrictions, please ensure that the time ranges of these booking rules do not overlap, otherwise calculation conflicts will occur.

How do booking rule sets work? We will use the following scenarios as examples:

A new booking rule-set is created, which including:

  • Title – “High Season Booking Rules”
  • Time Range – From December 1, 2023 to December 31, 2023
  • Stay Length – Min Stay: 3 nights, Max Stay: 7 nights
  • Stay Length by Check-in Day – Not Set
  • No Check-in and No Check-out Days Settings – No Check-in: Mondays, No Check-out: Fridays
  • How far in advance can guests book? – Minimum Advance Reservation: 3 Days, Maximum Advance Reservation: Not Set

And then apply this booking rule-set to some rooms.

  • Stay Length – When guests check in on any day within this time range, they are required to stay for at least 3 nights and no more than 7 nights. Even if the check-in time is the last day within this time range.
  • No Check-in Days – All Mondays within this time frame are closed for check-in.
  • No Check-out Days – All Fridays within this time frame are closed for check-out.
  • Minimum Advance Reservation: 3 Days – When booking a room, as long as the selected check-in date is within this time range, it needs to be booked at least three days in advance. Even if the check-in time is the last day in the time range.
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