CozyStay Documentation

Before Asking Questions

September 8, 2023

To speed along the support request, please check by following the guide below:

  1. Make sure your site is running the latest version of WordPress.
  2. Make sure that the CozyStay theme and the required plugin “CozyStay Core” have been updated to the latest version. Some known issues may have been fixed in an update.
  3. Update to the latest version of other plugins on your website.
  4. Check our Online Documentation first.
  5. Disable any other plugins and then check if it fix the issue.
  6. If you still cannot find a solution, please open a support ticket at Loft.Ocean Help Center.
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