When submitting your support request, please include the following information in as much detail as possible so that we can get more clues about your questions/problems:
- Your website URL
- Which version of the theme you are using
- Detailed description of the issue or the question
- Screenshots of the problem
- Any notices or error messages
- Any other information that you find useful
- Since we have multiple products, please indicate which product your question corresponds to
And please write in English. Thanks!