To speed along the support request, please check by following the guide below:
- Make sure your site is running the latest version of WordPress.
- Make sure that the PatioTime theme and the required plugin “PatioTime Core” have been updated to the latest version. Some known issues may have been fixed in an update.
- Update to the latest version of other plugins on your website.
- Check our Online Documentation first.
- Disable any other plugins and then check if it fix the issue.
- If you still cannot find a solution, please open a support ticket at Loft.Ocean Help Center.