{"id":2071,"date":"2025-01-04T03:36:51","date_gmt":"2025-01-04T03:36:51","guid":{"rendered":"https:\/\/loftocean.com\/doc\/cozystay\/?post_type=ptkb&#038;p=2071"},"modified":"2025-01-06T08:04:49","modified_gmt":"2025-01-06T08:04:49","slug":"some-external-bookings-were-not-imported","status":"publish","type":"ptkb","link":"https:\/\/loftocean.com\/doc\/cozystay\/ptkb\/some-external-bookings-were-not-imported\/","title":{"rendered":"Some external bookings were not imported?"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2071\" class=\"elementor elementor-2071\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-41f6eaf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"41f6eaf\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bffccdb\" data-id=\"bffccdb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bf67a20 elementor-widget elementor-widget-text-editor\" data-id=\"bf67a20\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Data Import Settings<\/h3><p>When syncing external booking data to your WordPress site, by default, CozyStay will first check the remaining number of rooms on the WordPress site for each day. <span class=\"highlighted\">If a room on the WordPress site is fully booked on a certain day, or is manually marked as &#8220;blocked&#8221; by the administrator, then the external bookings of the room on the same day will not be imported<\/span>.<\/p><p>If you want to import all external bookings, regardless of whether there are enough rooms available on your WordPress site, you can set it so that the number of remaining rooms on your WordPress site is NOT checked when syncing data. Please change the settings as follows:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7418bc8 elementor-widget elementor-widget-text-editor\" data-id=\"7418bc8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li>On your WordPress dashboard, please navigate to &#8220;<strong>Rooms<\/strong>&#8221; &gt; &#8220;<strong>iCal Sync<\/strong>&#8221; &gt; In the &#8220;<strong>Settings&#8221; tab<\/strong> &gt; Find &#8220;<strong>Import all data?<\/strong>&#8221; and check the box.<br \/><div class=\"info-box-2\"><strong>Please note this is a new feature added in version 1.7.0<\/strong>. If you cannot find this option on your site, please update your theme and required plugin first (<a href=\"https:\/\/loftocean.com\/doc\/cozystay\/ptkb\/update-cozystay\/\" target=\"_blank\" rel=\"noopener\">How to update?<\/a>).<\/div><p><a href=\"http:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2025\/01\/ical-sync-44.jpg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-2070\" src=\"http:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2025\/01\/ical-sync-44.jpg\" alt=\"\" width=\"2500\" height=\"1459\" srcset=\"https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2025\/01\/ical-sync-44.jpg 2500w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2025\/01\/ical-sync-44-300x175.jpg 300w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2025\/01\/ical-sync-44-1024x598.jpg 1024w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2025\/01\/ical-sync-44-768x448.jpg 768w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2025\/01\/ical-sync-44-1536x896.jpg 1536w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2025\/01\/ical-sync-44-2048x1195.jpg 2048w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2025\/01\/ical-sync-44-1920x1121.jpg 1920w\" sizes=\"(max-width: 2500px) 100vw, 2500px\" \/><\/a><\/p><\/li><li>After that, click &#8220;<strong>Save changes<\/strong>&#8220;.<\/li><li>Navigate to the &#8220;<strong>Sync Calendars&#8221; tab<\/strong>, and click the &#8220;<strong>Sync All External Calendars<\/strong>&#8221; button to re-sync all data.<a href=\"http:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2024\/03\/ical-sync-20.jpg\"><img decoding=\"async\" class=\"alignnone size-full wp-image-1647\" src=\"http:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2024\/03\/ical-sync-20.jpg\" alt=\"\" width=\"2500\" height=\"1244\" srcset=\"https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2024\/03\/ical-sync-20.jpg 2500w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2024\/03\/ical-sync-20-300x149.jpg 300w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2024\/03\/ical-sync-20-1024x510.jpg 1024w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2024\/03\/ical-sync-20-768x382.jpg 768w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2024\/03\/ical-sync-20-1536x764.jpg 1536w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2024\/03\/ical-sync-20-2048x1019.jpg 2048w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2024\/03\/ical-sync-20-1920x955.jpg 1920w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2024\/03\/ical-sync-20-1440x717.jpg 1440w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2024\/03\/ical-sync-20-1200x597.jpg 1200w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2024\/03\/ical-sync-20-780x388.jpg 780w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2024\/03\/ical-sync-20-600x299.jpg 600w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2024\/03\/ical-sync-20-550x274.jpg 550w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2024\/03\/ical-sync-20-370x184.jpg 370w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2024\/03\/ical-sync-20-255x127.jpg 255w\" sizes=\"(max-width: 2500px) 100vw, 2500px\" \/><\/a><\/li><li>Please also note that with this setting, you may find that when you view the &#8220;Availability Calendar&#8221; for a room, you will see that the number of rooms remaining on some dates is less than 0.<a href=\"http:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2025\/01\/ical-sync-45.jpg\"><img decoding=\"async\" class=\"alignnone size-full wp-image-2083\" src=\"http:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2025\/01\/ical-sync-45.jpg\" alt=\"\" width=\"2108\" height=\"1202\" srcset=\"https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2025\/01\/ical-sync-45.jpg 2108w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2025\/01\/ical-sync-45-300x171.jpg 300w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2025\/01\/ical-sync-45-1024x584.jpg 1024w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2025\/01\/ical-sync-45-768x438.jpg 768w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2025\/01\/ical-sync-45-1536x876.jpg 1536w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2025\/01\/ical-sync-45-2048x1168.jpg 2048w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2025\/01\/ical-sync-45-1920x1095.jpg 1920w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2025\/01\/ical-sync-45-1440x821.jpg 1440w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2025\/01\/ical-sync-45-1200x684.jpg 1200w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2025\/01\/ical-sync-45-780x445.jpg 780w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2025\/01\/ical-sync-45-600x342.jpg 600w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2025\/01\/ical-sync-45-550x314.jpg 550w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2025\/01\/ical-sync-45-370x211.jpg 370w, https:\/\/loftocean.com\/doc\/cozystay\/wp-content\/uploads\/sites\/7\/2025\/01\/ical-sync-45-255x145.jpg 255w\" sizes=\"(max-width: 2108px) 100vw, 2108px\" \/><\/a><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7a2fb035 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7a2fb035\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d1771d0\" data-id=\"1d1771d0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3232f7b3 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3232f7b3\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45b1fe66 elementor-widget elementor-widget-text-editor\" data-id=\"45b1fe66\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>More iCal Sync Features:<\/h3><p>The theme provides more settings related to iCal sync, please read the following tutorials for more details.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c04e527 elementor-widget elementor-widget-pt_list\" data-id=\"1c04e527\" data-element_type=\"widget\" data-widget_type=\"pt_list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n            <ul class=\"pt-list pt-list-type-unordered with-border\">                <li>                        <span class=\"list-icon color-primary\">\n                            <i aria-hidden=\"true\" class=\"fas fa-chevron-circle-right\"><\/i>                        <\/span>                    <span class=\"list-content\">Connect your calendar to other websites with OTAs via iCal<\/span>                        <a class=\"list-link\" href=\"https:\/\/loftocean.com\/doc\/cozystay\/ptkb\/connect-your-calendar-to-other-websites-with-otas-via-ical\/\"><\/a>                <\/li>                <li>                        <span class=\"list-icon color-primary\">\n                            <i aria-hidden=\"true\" class=\"fas fa-chevron-circle-right\"><\/i>                        <\/span>                    <span class=\"list-content\">Manually batch sync multiple external calendars<\/span>                        <a class=\"list-link\" href=\"https:\/\/loftocean.com\/doc\/cozystay\/ptkb\/manually-batch-sync-multiple-external-calendars\/\"><\/a>                <\/li>                <li>                        <span class=\"list-icon color-primary\">\n                            <i aria-hidden=\"true\" class=\"fas fa-chevron-circle-right\"><\/i>                        <\/span>                    <span class=\"list-content\">Manually sync all external calendars with one click<\/span>                        <a class=\"list-link\" href=\"https:\/\/loftocean.com\/doc\/cozystay\/ptkb\/manually-sync-all-external-calendars-with-one-click\/\"><\/a>                <\/li>                <li>                        <span class=\"list-icon color-primary\">\n                            <i aria-hidden=\"true\" class=\"fas fa-chevron-circle-right\"><\/i>                        <\/span>                    <span class=\"list-content\">Settings to automatically sync external calendars<\/span>                        <a class=\"list-link\" href=\"https:\/\/loftocean.com\/doc\/cozystay\/ptkb\/settings-to-automatically-sync-external-calendars\/\"><\/a>                <\/li>                <li>                        <span class=\"list-icon color-primary\">\n                            <i aria-hidden=\"true\" class=\"fas fa-chevron-circle-right\"><\/i>                        <\/span>                    <span class=\"list-content\">Where to view imported booking lists<\/span>                        <a class=\"list-link\" href=\"https:\/\/loftocean.com\/doc\/cozystay\/ptkb\/where-to-view-imported-booking-lists\/\"><\/a>                <\/li>                <li>                        <span class=\"list-icon color-primary\">\n                            <i aria-hidden=\"true\" class=\"fas fa-chevron-circle-right\"><\/i>                        <\/span>                    <span class=\"list-content\">View imported bookings in calendar<\/span>                        <a class=\"list-link\" href=\"https:\/\/loftocean.com\/doc\/cozystay\/ptkb\/view-imported-bookings-in-calendar\/\"><\/a>                <\/li>                <li>                        <span class=\"list-icon color-primary\">\n                            <i aria-hidden=\"true\" class=\"fas fa-chevron-circle-right\"><\/i>                        <\/span>                    <span class=\"list-content\">iCal Sync Common Troubleshooting<\/span>                        <a class=\"list-link\" href=\"https:\/\/loftocean.com\/doc\/cozystay\/ptkb\/ical-sync-common-troubleshooting\/\"><\/a>                <\/li>            <\/ul>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"menu_order":0,"template":"","ptkb_category":[19],"class_list":["post-2071","ptkb","type-ptkb","status-publish","hentry","ptkb_category-ical-sync"],"_links":{"self":[{"href":"https:\/\/loftocean.com\/doc\/cozystay\/wp-json\/wp\/v2\/ptkb\/2071","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/loftocean.com\/doc\/cozystay\/wp-json\/wp\/v2\/ptkb"}],"about":[{"href":"https:\/\/loftocean.com\/doc\/cozystay\/wp-json\/wp\/v2\/types\/ptkb"}],"version-history":[{"count":5,"href":"https:\/\/loftocean.com\/doc\/cozystay\/wp-json\/wp\/v2\/ptkb\/2071\/revisions"}],"predecessor-version":[{"id":2085,"href":"https:\/\/loftocean.com\/doc\/cozystay\/wp-json\/wp\/v2\/ptkb\/2071\/revisions\/2085"}],"wp:attachment":[{"href":"https:\/\/loftocean.com\/doc\/cozystay\/wp-json\/wp\/v2\/media?parent=2071"}],"wp:term":[{"taxonomy":"ptkb_category","embeddable":true,"href":"https:\/\/loftocean.com\/doc\/cozystay\/wp-json\/wp\/v2\/ptkb_category?post=2071"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}